Date: 01 November, 2024

 

Privacy Policy

 

1. Introduction

Hammock Home Management LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website.

 

2. Information We Collect

We may collect the following types of information while on our website, through maintenance requests, online applications, Tenant Web Access registration or general information request forms:

• Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and payment information. Information

• Non-Personal Information: Information that does not identify you personally, such as your browser type, IP address, and browsing behavior on the Site.

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3. How We Use Your Information

We may use the information we collect for various purposes, including:

• To operate and maintain the Site.

• To respond to your inquiries and provide customer support.

• To deliver text messages and updates related to our services.

• To improve your experience and services provided to you.

• To communicate with you about news, urgent notifications, alerts, events, offers, and other content.

• To comply with legal obligations.

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4. How We Share Your Information

We do not sell your personal information to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. However, we may share your information with:

• Legal Requirements: If required by law or to respond to legal processes, we may disclose your information to government authorities or legal entities.

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5. Cookies and Tracking Technologies

We may use cookies to collect and store information about your use of the Site. This helps us improve the functionality and performance of the Site and services offered.

You can manage your cookie preferences in your browser settings, but some features of the Site may not function properly without cookies.

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6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

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7. OPT-OUT – Text Messaging

By providing your phone number, you agree to receive text messages from Hammock Home Management LLC for the purpose of communicating community news, urgent notifications, and events. Reply "STOP" to opt out anytime, or "HELP" for more information. Message and data rates may apply. Message frequency will vary. For more information, please read our Privacy Policy and Terms & Conditions.

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8. CTIA Compliance

Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.

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9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing your information.

 

10. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us, and we will take steps to delete that information.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Last Updated" date. Your continued use of the Site after changes are made constitutes acceptance of the updated Privacy Policy.

 

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at (475) 254-7100 or hello@hammockhm.com.